Privacy Policy mega44 — Member Personal Data Protection

Mega44 ("we", "Platform", or "mega44") takes the privacy and security of all our members' personal information seriously. This Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and explains in detail how we handle your personal data.

As an online entertainment platform operating in Malaysia, we understand that your trust is our most valuable asset. Every decision we make regarding the processing of your data is guided by the principles of transparency, security, and respect for your privacy rights as a user.

This document describes the types of data we collect, why we need it, how it is used, who it is shared with, and what rights you have regarding that data. We encourage you to read this policy in full carefully.

Mega44 only collects data that is strictly necessary for legitimate purposes related to the operation of our platform. The following are the categories of data we collect:

a) Data You Provide Directly

• Full name as shown on your identification document.
• Date of birth for age verification.
• Active email address for communication and login.
• Mobile phone number for two-factor authentication.
• Residential address for legal compliance purposes.
• Copy of identification document (identity card, passport) for the KYC process.
• Bank account or e-wallet details for payment processing.

b) Data Collected Automatically

• IP address and general location information.
• Device type, operating system, and browser version.
• History of activity on the platform, including games played and bets wagered.
• Time and duration of gaming sessions.
• Financial transaction data within the platform.

Every piece of data we collect has a clear and lawful purpose. mega44 does not use your data for any purpose other than those stated below unless we have your prior consent:

• Account Management: Creating, verifying, and securely maintaining your member account.
• Identity Verification (KYC): Verifying that you meet the age eligibility requirements and relevant legal compliance.
• Transaction Processing: Processing deposits, withdrawals, and all financial activities on the platform.
• Platform Security: Detecting and preventing fraud, money laundering, and unauthorised access.
• Customer Support: Assisting in resolving your enquiries, complaints, and technical issues.
• Service Communications: Sending important information relating to your account, transactions, and policy changes.
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling.
• Legal Compliance: Meeting reporting obligations to the relevant authorities.

Mega44 does not sell, rent, or disclose your personal information to third parties for marketing purposes. However, there are limited situations where data sharing is necessary:

• Payment Providers: Required transaction data is shared with verified payment processors to facilitate deposits and withdrawals securely.
• Game Providers: Minimum required gaming session data is shared with game software providers to deliver a seamless gameplay experience.
• Legal Authorities: mega44 complies with court orders and lawful requests from law enforcement authorities when required.
• KYC Services: Identity verification data is shared with licensed KYC service providers for verification purposes only.
• Fraud Prevention: In cases involving fraud or financial crime, relevant information may be shared with law enforcement agencies.

Mega44 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our platform.

Types of Cookies We Use:

• Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
• Performance Cookies: Collecting information on how you use the platform to help us improve the overall user experience.
• Preference Cookies: Saving your preferences such as language settings and display format for convenience on return visits.
• Analytics Cookies: Helping us understand platform usage patterns in aggregate and anonymised form for improvement purposes.

Your personal data is stored on secure servers with comprehensive physical and digital protection. mega44 retains your data only for as long as necessary to fulfil the purpose of collection or as required by law.

For financial records and transaction data, we retain such information for a minimum of seven (7) years in accordance with Malaysia's accounting and anti-money laundering legal requirements. General account data is retained for the duration your account remains active and for a reasonable period after account closure.

The security of your data is mega44's top priority. We have implemented multiple layers of technical and organisational protection to ensure your data is safe from unauthorised access, disclosure, or destruction:

• 256-bit SSL/TLS encryption for all data transmissions between the platform and its servers.
• Encryption of sensitive data stored in databases using the latest industry-standard encryption algorithms.
• Strict role-based access control — only staff who require specific data for their duties are permitted to access it.
• Two-factor authentication (2FA) for all internal admin accounts.
• 24/7 security monitoring with an automated threat detection system.
• Penetration testing conducted regularly by independent security experts.
• Thoroughly tested and well-documented incident response procedures.

As a data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal information held by mega44:

The mega44 platform is strictly for adults aged 18 and above. We do not knowingly collect or process any personal data from individuals under the age of 18.

Mega44 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Whenever we make material changes, we will:

• Updating the "Last Updated" date at the top of this document.
• Displaying clear notices on the mega44 platform regarding changes made.
• Sending notifications to your registered email address for significant changes.
• Requesting your consent again should any changes require data processing for new or different purposes.

Continued use of the mega44 platform after any amendments take effect will be considered acceptance of the updated policy. It is your responsibility to review this policy periodically.

If you have any enquiries, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer:

If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Personal Data Protection Department (PDPD) under the Ministry of Communications and Digital.